I analyze customer journeys and experiences with different products (see my bio). This includes analyzing your product marketing, product experience, and everything a customer comes in contact with. I will highlight any barriers or points of friction, look at data you're willing to share, and help provide as many specific strategic recommendations as possible. Relatively small changes to copy or design can make a big impact on engagement, so let's figure out what opportunities you have.
I analyze customer journeys and experiences with different products (see my bio). This includes analyzing your product marketing, product experience, and everything a customer comes in contact with. I will highlight any barriers or points of friction, look at data you're willing to share, and help provide as many specific strategic recommendations as possible. Relatively small changes to copy or design can make a big impact on engagement, so let's figure out what opportunities you have.
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